Join a well-established global bio-tech leader as they expand their Customer Service Team. We are looking for a sharp, high-energy professional to manage the full order process with precision.

• Handle incoming emails and inquiries (pricing, specs, availability, tech questions)
• Process orders, enter them into ERP + tracking systems
• Coordinate with shipping, accounting, and procurement
• Track order status, invoice clients, and manage resale/inventory

Must Haves:

• 2+ yrs customer service experience
• Exceptional communication and follow through
• High-energy, decisive, great at building trust and relationships
• Excellent learning and retention ability to gain deep product knowledge
• Proficient with Microsoft Office, ERP system
• Pay $24.00 -$26.00

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.